Expert Auto Service You Can Trust

Therese Blas

6 months ago

Scott kept me updated with any info about my vehicle. My Hybrid Honda needed so much work that he worked on dropping my bill for my warranty to help out. I highly recommend Shepard Automotive. They did an excellent job! While waiting for my vehicle to get fixed, I had a loaner vehicle to use. Thank you Ryan and most especially to Scott for communicating with me.

hazel brooks

2 months ago

Had an issue with my car, and Shepherd Automotive was fantastic! They were super nice, took the time to diagnose the problem thoroughly, explained everything clearly without pressure, and got it sorted. Truly appreciate their honesty and great customer service!

Jason Holuby

2 months ago

Really appreciate these guys. Dealership tried to convince me that I need a new transmissions (crooks). Shepherd confirmed that I in fact did not. Great service and great to work with!

Heather Cadenhead

3 weeks ago

Great communication and quick service! Highly recommend! I’ve been bringing vehicles here for over 10 years and service remains consistent.

Jared Sorrells

3 weeks ago

Shepard was easy to work with and communicated well. They performed a pre-purchase inspection on a vehicle I was considering for purchase. They called out some red flags that kept me from making an expensive mistake on the vehicle.

Cole Mills

2 months ago

Shepherd Auto worked hard to fix a tricky transmission issue. Even though it couldn’t be fully resolved, they were honest, professional, and refunded the repair cost, only charging the diagnostic fee. Great customer service! I’d go back and recommend them to anyone.

Harley Garfield

a month ago

This shop was awesome! They let me do everything over the phone and kept in contact with me the whole time. Were very professional and got my vehicle back on the road very quick. Would definitely recommend to friends and family.

illumitati

3 months ago

I brought in my very first car (a cute lil mini cooper) for an oil change and check up, and Scott was so kind and helpful!! He was very patient (since its my first car I dont know much) and explained what was going on in my car in a clear and simple explanation. My car runs a lot better now, and I have a better understanding of the inner workings of my car. I’m definitely coming back, and recommending yall to everyone!! :^)

Kacy Akins

3 months ago

Shepherd Automotive was, by far, the best automotive service experience I’ve ever had. The team was courteous, friendly, and extremely informative. They took the time to explain everything thoroughly and even provided photos so I could clearly see and understand the process. Their transparency and professionalism were outstanding. I highly recommend Shepherd Automotive. Truly a 5-star experience.

Chandler Griffith

4 months ago

Shepherd Automotive was awesome to work with. Everyone I spoke to was very friendly and the customer service was great from start to finish. Their inspection was super thorough — they included pictures, detailed notes, and clear prices all lined out so I knew exactly what was going on with my Suburban. I really appreciated how transparent and professional they were. Highly recommend!